Shipping Policy

At Orélina, we strive to deliver your favorite jewelry pieces as quickly and safely as possible. Please review our shipping policy below to understand delivery timelines and procedures.

Shipping Regions & Options

We proudly offer international shipping to major global destinations. All standard shipping rates and available routes are dynamically calculated at our checkout page based on your specific geographical location.

Delivery Timelines

• Order Processing: Orders are processed within 1-3 business days (excluding weekends and holidays) after your payment is confirmed.
• Estimated Transit Time: Once shipped, standard international transit times generally range between 7-15 business days.

Tracking Your Package

As soon as your parcel is dispatched from our fulfillment facility, a shipping confirmation email containing a unique tracking number and digital tracking link will be sent to your email address. Please allow 24-48 hours for the carrier system to update the tracking information details online.

Customs, Duties & Delays

Please note that Orélina is not responsible for international customs fees, import taxes, or unexpected administrative delays imposed by local customs offices. These potential customs clearance delays are completely outside of our control and may occasionally extend the final delivery timeframe beyond our initial 7-15 business days estimate. We appreciate your patience and understanding in these exceptional circumstances.